Holiday Home Agent Privacy Policy

Holiday Home Agent Privacy Policy

Holiday Home Agent Privacy Policy

We are committed to respecting your privacy and keeping your information safe. Our easy to read privacy policy is shown below.

www.HolidayHomeAgent.co.uk only use the personal data which you provide to us to allow third party holiday parks that sell static caravans or lodges individuals advertising a caravan or lodge for sale to provide the information you have requested. We may contact you by telephone , sms and email.

We do not otherwise send you personal data to any third party at any time save where we are under a legal obligation to do so or where you make a complaint about us.

 

What personal data do we collect?

The personal data we collect is primarily that which you provide us in completing our enquiry form. We may collect information about the web browser or mobile device that you use to view our website, but we do so only for statistical purposes. We may collect information about your Internet Protocol address in order to assist us to process your payment remotely.

 

How do we use your data?

In order to provide our services to you, we need to collect and process personal data about you and disclose that personal data to third party holiday parks that sell static caravans or lodges advertising a caravan or lodge for sale, depending on your online selections. As previously indicated to you when you first gave us your data, by using our website you are consenting to our doing so. There is no statutory requirement on you to provide this personal data.

However, this personal data is necessary to enable us to arrange to provide you with the information that you have requested. We only collect the personal data which we believe is necessary for us to arrange the provision of the information and services you have requested. All personal data is held in strictest confidence and used only for the purposes of arranging the provision of the information you have requested, subject to certain exceptions as described in this privacy policy.

We only use the personal data which you provide to us to allow the holiday parks that sell static caravans or lodges advertising a caravan or lodge for sale to provide the information you have requested.

Where you separately give us your name and email address and register for emails about our new products, services, offers and promotions which may be of interest to you (“special offers) then we will use our reasonable endeavours to send you email about those special offers. We will use your data only to send you emails about those special offers. We will not share that data with any third party at any time save where we are under a legal obligation to do so or where you make a complaint about us.

 

How do I opt out?

You have the right, in certain circumstances to require us to remove the data we hold about you. This is commonly known as “The Right to be Forgotten”. In any event we remove unnecessary data as indicated in the section “How Long do you Keep my Personal Data” below.

To exercise this right please contact us as indicated below:

Email: enquiries@holidayhomeagent.co.uk

In writing: 27 New Dover Road, Canterbury, Kent, CT1 3DN

Telephone: 0330 133 1484- Calls may be recorded for training, quality and monitoring purposes.

Please be aware that we will need to keep some, if not all, of this data in order to comply with laws including those related to our contract with you and the holiday park operators that sell static caravans and the third party advertisers. It may also be in our legitimate interests to do so.

 

How do third holiday park operators and private individuals advertising a caravan for sale use your personal data?

We pass data to third party holiday parks that sell static caravans and private individuals advertising a caravan for sale only so that they may contact you directly to forward correspondence and call you to discuss your requirements. Holiday park operators will invariably collect additional data about you and should communicate their own data protection policy to you. Holiday park operators may also need to process data about you in order to consider potential or to fulfil actual contracts with you. We recommend that you read those policies. Those third parties may wish to send you marketing communications, so if you do not want those marketing communications you will need to opt out directly with those third party holiday park operators.

 

What communications will you receive from us?

Future Services – As part of the services we provide, we may use your information to keep you informed by post, telephone, SMS, email or other electronic means such as via social and digital media about current and new products, services, offers and promotions which may be of interest to you. We do not share your personal data with any other third party other than as set out in this privacy policy. We may also ask you to complete a survey.

Also, it is in in our legitimate interests to process your data in order that we can consider potential or fulfil actual contracts with you. These are the two legal bases upon which we collect, process and transfer your personal data as described in this privacy policy.

We do not send your data to countries outside the United Kingdom, except that we use Google and Facebook analytics, as indicated in the section headed “How else do we use your personal data” above. Your consent to our use of the data includes our permission to do so.

Last updated on July 2nd 2019